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About Kaadas
About Cadiz
About Kaadas
About Cadiz
Position : 中国竞彩网 > About Cadiz > Frequently Asked Questions
COMMON PROBLEM
common problem
  • QWhat should I do if the fingerprint verification fails?
    A Check if the fingerprint is in the correct position; check if there is any stain on your finger. ; If the door cannot be opened after confirming the first two points, it is recommended to use a mechanical key to open the door first, then remove the panel according to the instructions in the product instruction manual, find the initialization button, restore the system to factory settings, and wait for the voice prompt Reset your fingerprint, card, or password. ; If the failure cannot be eliminated in the previous three steps, you can find the seller or directly call the customer service hotline at 400-11-66667 for consultation.
  • Q The card cannot be swiped, but it doesn't respond when swiped?
    A First confirm whether the card is in the card swipe area when checking the card; confirm whether the power supply is powered; if the door cannot be opened after confirming the first two points, it is recommended to use a mechanical key to open the door first, and then remove the panel according to the instructions in the product instruction manual Next, find the initialization button, restore the system to factory settings, and wait for the voice prompt to reset the fingerprint, card, or password. ; If the failure cannot be eliminated in the previous three steps, you can find the seller or directly call the customer service hotline at 400-11-66667 for consultation.
  • What should I do if the password verification fails?
    A First confirm whether the password is wrong; confirm whether the power supply is powered; if the door cannot be opened after confirming the first two points, it is recommended to use a mechanical key to open the door first, and then remove the panel according to the instructions in the product instruction manual to find Initialize the button to restore the system to the factory settings and wait for the voice prompt to reset the fingerprint, card or password. If the fault cannot be rectified in the previous three steps, you can contact the seller or dial 400-11-66667 customer service hotline for consultation.
  • Q door cannot be opened from the inside, what should I do?
    AConfirm whether there is anti-lock.
  • QWhy can't the first wakeup be verified and the second wakeup be used?
    AWith the product update, our product system is also upgraded. In this case, it generally does not affect the use. If you really worry about a failure, you can return to the factory for program refresh.
  • QThe product has expired the warranty period and needs to be replaced. What is the price of the accessory?
    AThe price varies according to different accessories. Shenzhen Kaidisi Intelligent Technology Co., Ltd. has a unified national standard for accessories. Can consult local agents, or directly call the national customer service hotline: 400-11-66667
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Join hotline: 400-800-3756
After-sales hotline: 400-116-6667
9th Floor, Building B, Tsinghua Information Port R & D Building, Auxiliary Road, North Ring Road, Nanshan District, Shenzhen
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